top of page

Terms & Conditions

TERMS AND CONDITIONS
Captain Puffables
Effective Date: 1/1/2023
Last Updated: 9/24/2025
1. ACCEPTANCE OF TERMS
Welcome to Captain Puffables. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, purchasing our products, or engaging with our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
2. ABOUT CAPTAIN PUFFABLES
Captain Puffables is a premium quality apparel and accessories retailer specializing in stylish clothing, bags, and footwear designed for comfort and style. We operate as an online retail business serving customers primarily in the United States.
3. SERVICES PROVIDED
We provide the following services:

  • Online retail sales of apparel and accessories

  • Product information and customer support

  • Order processing and fulfillment

  • Customer account management

  • Marketing and promotional communications (with consent)

4. USER RESPONSIBILITIES
As a user of our website and services, you agree to:

  • Provide accurate and complete information when creating accounts or placing orders

  • Maintain the confidentiality of your account credentials

  • Use our website and services only for lawful purposes

  • Not engage in any activity that could harm, disable, or impair our website or services

  • Respect intellectual property rights of Captain Puffables and third parties

  • Comply with all applicable laws and regulations

  • Pay for all purchases made through your account

5. PRODUCT INFORMATION AND AVAILABILITY
We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, or error-free. Products are subject to availability, and we reserve the right to discontinue products at any time.
6. PRICING AND PAYMENT
All prices are listed in USD and are subject to change without notice. Payment is required at the time of purchase. We accept various payment methods as indicated on our website. You are responsible for all charges incurred through your account.
7. SHIPPING AND DELIVERY
We will make reasonable efforts to ship products within stated timeframes. However, delivery dates are estimates and not guaranteed. Risk of loss passes to you upon delivery to the carrier.
8. RETURNS AND EXCHANGES
Our return and exchange policy is detailed separately on our website. Please review these policies before making a purchase.
9. LIMITATIONS OF LIABILITY
Captain Puffables shall not be held accountable for:

  • User-Generated Content:

    Any content, reviews, comments, or other materials posted by users on our website or social media platforms

  • Third-Party Interactions:

    Any interactions, transactions, or disputes between users and third-party vendors, payment processors, or shipping companies

  • Product Performance:

    Individual satisfaction with products beyond our stated return policy

  • Technical Issues:

    Temporary website downtime, server issues, or technical malfunctions beyond our reasonable control

  • Force Majeure:

    Delays or failures due to natural disasters, pandemics, government actions, or other circumstances beyond our control

  • Third-Party Links:

    Content or services provided by websites linked from our site

  • Data Security:

    Unauthorized access to personal information despite reasonable security measures

  • Indirect Damages:

    Any indirect, incidental, special, or consequential damages

10. DISCLAIMER OF WARRANTIES
Our website and services are provided "as is" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
11. INDEMNIFICATION
You agree to indemnify and hold harmless Captain Puffables from any claims, damages, or expenses arising from your use of our website or services, violation of these Terms, or infringement of any rights of another party.
12. INTELLECTUAL PROPERTY
All content on our website, including text, graphics, logos, images, and software, is the property of Captain Puffables or our licensors and is protected by copyright and other intellectual property laws.
13. PRIVACY POLICY
Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and protect your personal information.
14. TERMINATION
We reserve the right to terminate or suspend your account and access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or our business.
15. GOVERNING LAW
These Terms are governed by the laws of the State of Virginia, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Virginia Beach, Virginia.
16. MODIFICATIONS
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified Terms.
17. SEVERABILITY
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
18. CONTACT INFORMATION
For questions about these Terms, please contact us at:
Captain Puffables Email: captainpuffables@gmail.com Phone: +1 203-231-7644
19. ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Captain Puffables regarding your use of our website and services.

​

bottom of page